Email us
The fastest way to reach us is email. We aim to reply to every message within two business days.
- General enquiries and support — hello@voliqpay.com
- Rate corrections and data accuracy — corrections@voliqpay.com
- Partnerships, advertising and press — partners@voliqpay.com
- Privacy and data requests — privacy@voliqpay.com
Reporting an incorrect rate
Our comparisons are built from provider-published rates benchmarked against mid-market reference data, and they move continuously. If a figure on VoliqPay doesn't match what a provider quoted you, that's genuinely useful to us. Please include:
- The page URL where you saw the figure
- The corridor and amount (for example, $1,000 USD → INR)
- The provider, and what they actually quoted you
- Roughly when you got the quote
Send that to corrections@voliqpay.comand we'll investigate. If we got it wrong, we correct it.
What we can't help with
VoliqPay is a comparison service, not a money transmitter — we never hold or move your funds. That means we have no visibility into, and no ability to act on, an actual transfer. If your money hasn't arrived, if a transfer is delayed, or if you need to cancel or dispute one, you must contact the provider you sent it with. They hold the licence, the funds, and your account.
We also cannot give personalised financial, tax, or investment advice. Our methodology explains what our rankings do and do not represent.
Suggesting a provider or corridor
We're steadily expanding coverage. If there's a provider or a currency corridor you'd like to see compared, email hello@voliqpay.com with the details. Requests from readers are the main way we decide what to add next.
More about us
Learn who we are on our about page, how we make money in our affiliate disclosure, and how we handle your data in our privacy policy.